Forelabs.AI Privacy Policy

Last Updated: NOV 2025

Forelabs (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our AI integration services.

By accessing our site or services, you agree to the terms described below.

1. Information We Collect

A. Information You Provide Directly

We collect information that you voluntarily provide, including:

Name

Email address

Phone number

Business details

Payment information (processed by Stripe)

Messages sent through forms or support channels

B. Information Collected Automatically

When you access our website or platform, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on pages

General usage data

C. Service Data (AI Integrations)

If you use our AI automation services, we may process:

Customer contact details

Conversation transcripts

Scheduling information

CRM fields or workflow data

This data is processed only to deliver the services you request.

We do not sell this data
We do not use your data to train public AI models.

2. How We Use Your Information

We use your information to:

Provide and maintain our AI automation services

Process payments securely through Stripe

Respond to inquiries and support requests

Improve website performance and user experience

Communicate updates or important service notifications

Comply with legal obligations

We do not use your information for unsolicited marketing.

3. Payment Processing (Stripe)

Forelabs uses Stripe to securely process all payments.

Stripe may store your payment information for recurring billing.

Forelabs does not store full credit card numbers.

Your financial data is handled under Stripe’s Privacy Policy:
https://stripe.com/privacy

4. Data Sharing

We may share your information only with:

Payment processors (Stripe)

Service providers (hosting, CRM systems, AI tools)

Legal authorities if required by law

We do not sell or rent your personal information to third parties.

5. Data Security

We use commercially reasonable security measures to protect your information, including:

Encrypted data transmission (HTTPS)

Secure payment processing

Access controls

Regular system monitoring

No system is 100% secure, but we work to protect your information at all times.

6. Data Retention

We retain your information only as long as necessary to:

Provide services

Comply with legal requirements

Resolve disputes

Maintain records

You may request deletion of your data at any time by emailing [email protected].

7. Cookies & Tracking Technologies

Forelabs may use cookies and similar technologies to:

Improve website performance

Personalize user experience

Analyze site usage

You can disable cookies via your browser settings, but some features may not function properly.

8. Your Rights

Depending on your location, you may have rights to:

Access your personal information

Request correction

Request deletion

Restrict processing

Opt out of marketing or analytics

To exercise these rights, email: [email protected]

9. Children’s Privacy

Forelabs does not knowingly collect personal information from children under 13.
If we learn that information was collected from a child, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

Continued use of our services after changes indicates acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Forelabs
Cambridge, MA
📧 [email protected]